I've been the guy answering the phone on a ladder.
For 20 years I've run home service businesses: window cleaning, pool cleaning, gutter cleaning, solar panel cleaning and dryer vent cleaning. I started with window cleaning, and I still own Olsen Brothers Window Cleaning. My brother Kyle and I co-founded a service company, grew it, and sold it.
So I know what it's like to be the business: answering the phone, chasing the quote, doing the books at 10pm. Today I build the systems I wish I'd had, and I test every one on my own companies before I build it for anyone else.
I'm in AI every day, all day. It changes so fast that what worked last month may not work this month. Keeping up is a full-time job, and most owners just want the results without the headaches. That's my job: I set it up, keep it running, and fix it when something changes, so you never have to be in the weeds.